Refund policy
At Kalpa, we take pride in the quality of every product we sell. Please read this policy carefully before placing your order.
What We Cover
We will offer a full refund or replacement for any item that arrives with:
- A manufacturing defect
- A significant print quality issue (e.g. fading, misalignment, or incomplete print)
- Damage during shipping
To request a refund or replacement, please contact us within 15 days of receiving your order at support@kalpaofficial.com with your order number and clear photos of the issue.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Change of Mind
We do not accept returns or exchanges for change of mind. Please choose carefully before placing your order.
Sale Items
All sale items are final sale. We do not accept returns or exchanges on discounted or sale items, unless the item is faulty or defective.
Colour Variation
Colours may appear slightly different on screen compared to the finished product due to monitor settings and printing processes. This is not considered a defect.
Sizing
Please refer to our size guide before ordering. We do not accept returns or exchanges for incorrect size selection.
Contact Us
📧 support@kalpaofficial.com